We offer convenient ordering services to our global customers. No matter where you are, you can reach us through diverse channels such as email, phone, and WeChat.

Upon receiving your intention to order, our dedicated service personnel will proactively contact you to meticulously coordinate and confirm every specific requirement and service detail.

After clarifying your specific needs, we will precisely select the most suitable options from our warehouse's tens of thousands of products and provide you with a product list accompanied by detailed information and quotations.

You can either select what you need from the product list we provide, or submit your order directly through our online ordering platform.。

Upon receiving your order, we will promptly confirm the product inventory, production date, delivery time, etc., and send you an order confirmation. Here, you can modify the order based on the production date before confirming it.

After confirming the order, a deposit of no less than 50% of the payment for the goods is required.

After receiving the deposit, the order will be locked and released in the system. Our warehouse has a large stock of available products daily. If there is a large order quantity for a single product, we will need to replenish the stock, which usually takes three to five days to arrive at the warehouse. If there are other services required, such as labeling or wooden frame making, please communicate with us in advance, and we can cooperate to complete them.

After the goods are packed and the final payment is made, the goods will be released from the warehouse.

We have long-term cooperation with multiple logistics companies, ensuring low shipping costs. Depending on the region and the quantity of goods ordered, we will prioritize the most reasonable shipping method. Of course, you can also specify the logistics company to pick up the goods from our warehouse.

If you encounter any product issues or require any assistance after receiving your goods, feel free to contact us at any time. We operate 24/7, with customer service available from 8:30am to 9pm every day.